> For the complete documentation index, see [llms.txt](https://help.oneroute.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.oneroute.io/connecting-channels/livechat.md).

# Livechat

To chat with your customers over Livechat

**Step 1: Navigate to Channel Settings**&#x20;

From **Settings** module, navigate to the menu item, **Channels**.

**Step 2: Add Channel**

Click **Add Channel** under **Livechat**.

**Step 3: Complete setup**

Type in your preferred widget name and click **Proceed**

<figure><img src="/files/mFfzR5ctwT7MyhxPH3Cw" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/POuCXnNMnevayncB9xKo" alt=""><figcaption></figcaption></figure>
