Facebook Messenger

To chat with your customers over Facebook Messenger, connect to a Facebook Page.

Step 1: Navigate to Channel Settings

From Settings module, navigate to the menu item, Channels.

Step 2: Add Channel

Click Add Channel under Facebook Messenger. Click Next and the Connecting Facebook Messenger dialog should open up.

Step 3: Connect with Facebook

Click the Connect With Facebook button.

Step 4: Sign in with a Facebook Account

Sign in using the Facebook account with admin access to the page you would like to connect to.

Step 5: Select the Facebook Page

You will be provided options on which page you would like to connect. Select the page.

Step 6: Complete the setup at oneroute.io

Click Dismiss to complete the setup.

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