OneRoute Getting Started Guide.
  • Introduction
  • Setting Up An Account
  • Connecting Channels
    • WhatsApp
    • Facebook Messenger
    • Instagram
    • Twitter
    • Email
    • SMS
    • Livechat
  • Inviting Users
  • Responding to Messages
  • Conversations
  • Customers
  • Working Hours
  • AutoResponses
  • Teams
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  1. Connecting Channels

Facebook Messenger

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Last updated 1 year ago

To chat with your customers over Facebook Messenger, connect to a Facebook Page.

Step 1: Navigate to Channel Settings

From Settings module, navigate to the menu item, Channels.

Step 2: Add Channel

Click Add Channel under Facebook Messenger. Click Next and the Connecting Facebook Messenger dialog should open up.

Step 3: Connect with Facebook

Click the Connect With Facebook button.

Step 4: Sign in with a Facebook Account

Sign in using the Facebook account with admin access to the page you would like to connect to.

Step 5: Select the Facebook Page

You will be provided options on which page you would like to connect. Select the page.

Step 6: Complete the setup at oneroute.io

Click Dismiss to complete the setup.