To chat with your customers over Twitter mentions and DMs, connect to a Twitter Account.
Step 1: Navigate to Channel Settings
From Settings module, navigate to the menu item, Channels.
Step 2: Add Channel
Click Add Channel under Twitter. Click Next and the Connecting Twitter dialog should open up.
Step 3: Connect with Twitter
Click the Connect With Twitter button.
Step 4: Sign in with a Twitter Account
Sign in using the Twitter account you would like to connect to and authorize application, click on Authorize App.
Step 5: Complete the Setup
You will be redirected to OneRoute. Click Dismiss to complete setup.
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