# Twitter
To chat with your customers over Twitter mentions and DMs, connect to a Twitter Account.
**Step 1: Navigate to Channel Settings**
From **Settings** module, navigate to the menu item, **Channels**.
**Step 2: Add Channel**
Click **Add Channel** under **Twitter**. Click **Next** and the **Connecting Twitter** dialog should open up.
**Step 3: Connect with Twitter**
Click the **Connect With Twitter** button.
**Step 4: Sign in with a Twitter Account**
Sign in using the Twitter account you would like to connect to and authorize application, click on **Authorize App.**
**Step 5: Complete the Setup**
You will be redirected to OneRoute. Click **Dismiss** to complete setup.
