To chat with your customers over Twitter mentions and DMs, connect to a Twitter Account.

Step 1: Navigate to Channel Settings

From Settings module, navigate to the menu item, Channels.

Step 2: Add Channel

Click Add Channel under Twitter. Click Next and the Connecting Twitter dialog should open up.

Step 3: Connect with Twitter

Click the Connect With Twitter button.

Step 4: Sign in with a Twitter Account

Sign in using the Twitter account you would like to connect to and authorize application, click on Authorize App.

Step 5: Complete the Setup

You will be redirected to OneRoute. Click Dismiss to complete setup.

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