OneRoute Getting Started Guide.
  • Introduction
  • Setting Up An Account
  • Connecting Channels
    • WhatsApp
    • Facebook Messenger
    • Instagram
    • Twitter
    • Email
    • SMS
    • Livechat
  • Inviting Users
  • Responding to Messages
  • Conversations
  • Customers
  • Working Hours
  • AutoResponses
  • Teams
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Teams

Teams is a group of users that have access to pre-set channels. This helps with grouping members of the same department together.

PreviousAutoResponses

Last updated 1 year ago

Step 1: Navigate to Settings > Teams and click

Step 2: Type in your preferred Team name, select the users and channels for this team and click Add Team

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